For HVAC owners and operators

Turn missed calls into the next booked job.

Bring website inquiries, missed calls, and existing lead lists into one follow-up workspace. Get an AI-assisted starting point, keep the operator in control, and see what turns into appointments during a 7–14-day pilot.

Calls, email, and appointment confirmations use your existing business channels.

Illustrative workspace viewOne shared place for your team’s next big thing.

A clear next step for every inquiry.

One operator-friendly loop for capturing, qualifying, and following up on HVAC work.

Capture every source

Collect website inquiries, add a missed call in seconds, accept a narrow webhook event, or import an existing CSV lead list.

Qualify with context

Use AI suggestions for job type, urgency, service-area fit, missing questions, and a call or email draft. Review and edit before using it.

Track the outcome

Record preferred appointment windows, operator-confirmed bookings, completed work, and realized recovery revenue.

From first ring to a measured result.

Keep your existing phone, email, and booking tools. MileLatch organizes the work around them.

  1. 01

    Capture

    Use the intake form, log a missed call, connect a source that can post the event endpoint, or import your lead CSV.

  2. 02

    Contact and qualify

    Work the due-now queue, use an editable AI suggestion, and record each call or email attempt with its next follow-up.

  3. 03

    Confirm and measure

    Collect preferred times, confirm appointments yourself or share your booking link, then record the job outcome and actual value.

Start with the leads you already have.

Set up one HVAC workspace and measure follow-up, appointments, and recovery over a configurable 7–14-day pilot.